Porsche Korea’s Approved Pre-Owned business certified by ‘TÜV SÜD’
Porsche Korea (Michael Kirsch, Managing Director of Porsche Korea) announced on 18th that it obtained Approved Pre-Owned business certification from TUV SUD, a global testing and certification company with worldwide recognition.
Headquartered in Munich with more than 150 years of history, TÜV SÜD is a global testing and certification service provider, specializing in testing, certification, inspection and training for various industrial fields. It is mostly recognized for its comprehensive services in the field of automotive testing and certification, for which it has accumulated more than 100 years of experience.
Porsche Korea initiated a series of procedures to officially receive recognition for the reliability and expertise of its Approved Pre-Owned business (Porsche Approved) in Porsche Centre Bundang Pangyo with the independent 3rd party TÜV SÜD. With the certification assessment, Porsche Korea aims to secure trust, which is the most critical element in the automotive pre-owned business, as well as the improvement of customer satisfaction.
TÜV SÜD evaluated key performance indicators with a document review and thorough on-site inspection of Porsche Centre Bundang Pangyo during the certification assessment period. TÜV SÜD inspected the site using a systematic assessment standard developed based on the vast experience it obtained in the automotive pre-owned business field, and a multidimensional, in-depth assessment was made with various processes including interviews with the pre-owned business staff.
Accordingly, an officially trained engineer thoroughly inspects 111 items including interior/exterior condition, mileage and accident history, to the process of repackaging pre-owned cars with quality improvement up to those of new cars and determining a suitable purchase cost amount. As a result, the overall Approved Pre-Owned business of Porsche Korea satisfied the rigid assessment criteria of TÜV SÜD and successfully obtained certification.
Porsche Korea is planning to continuously assess its Approved Pre-Owned business and make improvements in order to reinforce the expertise of the business and further promote customer satisfaction. Furthermore, Porsche Korea will introduce a system which can promptly execute improvements and continue monitoring so the business can successfully settle.
In addition to obtaining certification at Porsche Centre Bundang Pangyo, Porsche Korea is planning to obtain certification from TÜV SÜD for another Porsche Approved pre-owned showroom that will open in the near future. Porsche Centre Suwon, which aims to open in 2019, will further expand the company’s Approved Pre-Owned business by featuring a Porsche Approved Pre-Owned showroom, and will also expand its customer base by satisfying the increasing demand of Porsche brand.
Michael Kirsch, the Managing Director of Porsche Korea, said, “As the automotive pre-owned market in Korea is growing at a rapid pace, it is a great pleasure for the Porsche Approved Pre-Owned business to obtain certification from the globally recognized TÜV SÜD.” He added, “Porsche Korea will continue to offer differentiated brand value to its pre-owned customers, and provide the highest pre-owned service that our customers can rely on and trust.”
Porsche’s Approved Pre-Owned business has been achieving continuous growth with their expertise and excellence. In the first half of 2018, 117 Porsche Approved pre-owned vehicles were sold, a 6.3% increase compared to the same period last year, and grown about four times since the Porsche Approved Pre-Owned showroom was established in 2012. The Porsche Approved Pre-Owned business, which was initiated more than 10 years ago even before the showroom was established, is the oldest Approved Pre-Owned business program among all premium car brands in Korea.